Smart Chatbots
Chatbot integrated with WhatsApp Cloud API (Meta), with the option to add an AI agent when needed. Automated support, lead qualification, and scheduling — without leaving WhatsApp.
The problem
Your business sells over WhatsApp. But everything depends on someone watching the chat.
Every message without a fast reply is an opportunity that ends up with another business.
- Orders that get lost among dozens of chats.
- Yape/Plin vouchers someone has to review one by one.
- Leads that go cold without follow-up.
- Bookings and appointments managed by hand.
- Information scattered across WhatsApp, spreadsheets, and people.
Solutions by objective
Automation designed around what your business needs
Support
Answers frequently asked questions and hands off to an advisor when needed — with no one having to stand by.
Sales and lead generation
Automatically qualifies, recovers cold conversations, and connects with sales instantly.
Bookings and scheduling
Books, confirms, and sends reminders — with fewer no-shows and no manual back-and-forth.
Orders, delivery, and logistics
Takes orders, validates payment by voucher, and tracks delivery.
How it works
An operational layer connected to your business
Message
Your customer messages you on WhatsApp.
Understand
The assistant understands what they need and replies.
Record
Logs data, books, takes the order, or qualifies the lead.
Escalate
Hands off to a person when needed.
Report
Your team gets everything organized, with reports.
It's not a standalone bot. It's an operational layer connected to your business. It doesn't replace your team — it frees them from repetitive work.
Try it yourself
This is what talking to our chatbot feels like
Interact with a real simulation of the assistant — browse the catalog, place an order, and see how it would respond to your customers.
This is a demo simulation, currently available in Spanish — it doesn't send real messages and isn't connected to WhatsApp.Catalog, forms, and location
All of this happens without leaving WhatsApp
Your services are shown as a catalog, the customer fills out a native form, and shares their location when needed — all within the same chat, ready for your team.
This is how it works, for a real customer.
A delivery ice cream shop in Lima automated its WhatsApp with MDP Solutions: order taking, payment validation via voucher OCR, location capture, and real-time reporting.
The customer pays via Yape or Plin and sends their voucher. The system reads the image, extracts the amount, and builds the order automatically — ready for your team to approve with one tap, with no manual amount entry or hunting for the order.
Capabilities and architecture
Everything you need to scale conversations without losing control
A robust platform as technical backing — not as the main attraction.
Use cases by industry
Built first for transactional businesses
Delivery and restaurants
Retail and chat-based ecommerce
Social selling / sales over social media
Clinics and medical centers
Real estate
Training institutes and schools
Professional services / BPO
And more, tailored to you
Why MDP
More than a bot agency: real enterprise experience.
MDP Solutions comes from enterprise communications — networking, telephony, and contact centers — not from assembling templates. We design operations built to handle real volume.
Book an automation assessment
Tell us about your business and we'll reach out to review how to automate your conversations with AI.